# Sociocs Documentation

# What is Sociocs?

Sociocs is a single inbox for all of your customer communications.

# Is Sociocs FREE?

Sociocs offers a FREE FOREVER plan. Visit pricing page for plan options.

# What is a channel?

When you see a mention of channel on Sociocs, it means a communication mechanism available for conversation with your audience. For example, SMS is a channel, so are Google Reviews.

# Which channels are supported?

We support — Google Business Messages, Google Play Reviews, Google Reviews & Questions, Facebook (Messenger, Reviews & Comments), Telegram, Text / SMS, Viber, Web chat, Website Forms, WhatsApp.

# Is bulk messaging available?

Yes. Bulk messaging is available for sending text / SMS to multiple recipients. It also allows dynamic parameters to personalize sent messages. You need to be on a PAID or FREE TRIAL plan to use bulk messaging.

# Does the bulk messaging allow sending images?

Yes. Our bulk text messaging also supports sending an image along with the text message. It's also known as MMS. Supported image types are JPG, JPEG, PNG and GIF.

# Does Sociocs have a mobile app?

Yes. Mobile apps are available for Android and iOS platforms. You can download for your phone here.

# Would I get a notification on a new incoming message?

Yes. Our web app and mobile apps generate notifications when new messages are received in your inbox.

# What do you mean by web app?

Web app is our website / web portal available at app.sociocs.com.